Manage licences

Introduction

You find the page via the system administration -> My TimeLog account -> Manage licences.

It is only users with access to My TimeLog account who have access to see this information.
You can link My TimeLog account to a role in the System administration -> Employees -> Role and rights management.

Description

Here you manage the number of licences for your subscription. You can always see how many licences you have bought in the subscription period, and how many available licences you have that can be used for new users. It is also here you adjust the number of licences for your next payment period, if you get less users.

The page is divided into two sections: All licences and Add-on module licences.

All licences

You see your licences in three different sections:

• Licences: Get an overview of the user licences you need for your employees
• Add-on modules: Get an overview of the licences you need for specific modules, e.g. Microsoft Outlook or TimeLog CRM
• Integrations: Get an overview of the fees you pay for integrations, e.g. Business Central or Visma Admin

You can thereby see how many licences you make use of from the total number of licences, which you have bought for this subscription period.

Note: If you use Business Central, Visma Admin, NAV, TimeLog MLE or the resource planner, you see the user licenses under Licences. They follow the number of standard licences you purchase.

Buy licences

You need one licence per employee you create in TimeLog. If you activate new users without available licences, it is marked with red. You then have seven days to buy extra licences, otherwise the user(s) are deactivated again.

1. Click the pencil to edit
2. Change the amount of licences you need
3. Click Confirm to agree to the change

It may take a few minutes before you can see the change of your licences after approval. The invoice for the purchased licences will take its point of departure in the remaining period of your current payment period.

For the next payment period, you will automatically get an invoice for the total number of purchased licences.

Down scale licences for the next payment period

If you know that you will have more or less users in the next payment period, you can always manually down scale the number of licences.

1. Click the pencil to edit
2. Change the amount of licences you need
3. Click Confirm to agree to the change

There should be at least 1 licence. If you would like to scale down to 0 licences, please contact support@timelog.com to terminate your subscription.

It is important that you do this before the next payment period starts, as it is your responsibility to maintain the correct number of licences that you need. Your down scaling happens automatically, when you are invoiced the next time.

If you have down scaled to too few licences compared to the number of active users, the recently created users will automatically be deactivated within seven days, unless you purchase new licences. Remember to deactivate the users on their employee cards, when you scale down the number of licences.

You receive a confirmation e-mail, when you buy or scale down licences. It will also be visible in the action log, which you find in the menu to the left.

If you scale down the number of licences for the next subscription period, and hereafter buys more licences, the number of licences for the next subscription period will automatically be adjusted to the number of purchased licences. If you would still like to scale down the number of licences for the next period, you need to adjust this again.

Add-on module licences

You get a full overview of the assigned licences and see which employee they belong to.

In the search field, you search for everything in the table. You can also use the dropdown list to select a specific module and get the detailed overview.

You add and remove add-on modules by adjusting the number of licences in the All licences overview.