Jira Cloud

Introduction

In this document, you will find information about the Jira Cloud integration to TimeLog

• How to set it up
• How we transfer
• Good to know

Description

How to set it up:

Make sure you have an active license in both Jira and TimeLog. Every employee that wants this integration needs to have an active license.

When setting up the integration, you must complete the following steps:

1. The first step is to add the TImeLog app via Jira marketplace in the top menu, and click Explore apps.

2. The second step is to search for TimeLog, click on Get app, and follow the steps.

3.  The third step is to insert the TimeLog server and account name. You will find the server name in TimeLog System Administration -> Integrations & API -> Transactional API, under the heading Your TimeLog API URL. You can also write to our support at support@timelog.com to receive the server name.

4. The fourth step is to copy the server's name and insert your account name and click allow access to finish the setup.

5. After the app has been added to Jira, you navigate over to your Kanban board and click on a worklog. Press on the three dots in the top right corner of the card, and then click on time tracking.

6. Here, you will be redirected to insert a token for the integration to migrate. If you do not have a token, simply press the text under the box to obtain it.7. The next step will be to retrieve the token from TimeLog. Here you will insert the desired period in which you want the token to be active in, and choose the name of the token.

8. Please copy the token ID and insert it into Jira Cloud to activate the integration. 

9. Configuration of user-defined comment field.
Activate user-defined comment field in TimeLog System administration -> Time and expense registrations -> Time tracking setup and add a name in the text field. When Jira is transferring the time tracking is the Issue ID showing in the text field

Now, the integration is all setup and you are ready to register time.

What we transfer:

The integration between TimeLog and Jira only transfers your time registrations between each other.

Good to know:

• When registering in Jira, the issue ID is added to an additional text field in the project time registration. If you edit a registration in either TimeLog or Jira, you must also manually update it in the other system.
• The only thing you can do with the integration in TimeLog is to manage licenses in Jira
• You can only track time in Jira, so expenses, mileage, etc must be tracked and registered in TimeLog.
• When you submit a time registration, it transfers to TimeLog as a time registration and is logged in Jira as a worklog

 If you wish to purchase licenses, you go under your TimeLog account in system administration or call our customer success department at +45 70 200 645 or email us at support@timelog.com to know more.